How Can I Cancel My Order?
You can cancel your order directly from your order confirmation email within 1 hour of placing it. Simply scroll to the “Changed Your Mind?” section and follow the instructions.
If it’s been longer than 60 minutes, please contact us at support@nurivy.com, and we’ll work with you to find an alternative solution.
I Accidentally Canceled My Order — Can I Resume It?
If you canceled your order but would like to receive it after all, the easiest way is to place a new order on our website.
For any questions or assistance, email support@nurivy.com — we’re here to help.
How Do I Know My Cancellation Went Through?
When you cancel your order using the link in your order confirmation email, you will receive a cancellation confirmation email once the process is complete.
If you do not receive this confirmation, please contact us at support@nurivy.com and include your order number, so we can verify and assist you.
What If I Can’t Self-Cancel?
Some orders, such as those containing gift cards, cannot be canceled through the self-service link.
In this case, email support@nurivy.com as soon as possible with your order number and cancellation or change request, and we will assist you.
Contact Information
Youmo, LLC
1309 Coffeen Avenue, STE 1200
Sheridan, Wyoming 82801
United States
+1 (564) 212-3495